Citizen SERV Citizen Service Support System for State, District Development Authorities & UIT’s Get In Touch Citizen CONNCT Scalable, flexible and a common platform for Complaints Grievance Suggestions Feedbacks Community Relief E-Governance ModelModernized Citizen E-Governance Model To ease the process and quicken the turnaround time Integrated platform for all UIT’s and Development Authorities for delivery of services. Authorization through Single Sign On (RAJSSO, Social Media Account, etc.) for uninterrupted login experience. Making services citizen friendly by bringing them online Ease of management and tracking the status of applications. Flexibility to integrate more institutions. Integration with Digital Signature and Biometric Devices for Add On authentication and signing of digital documents. Scalable application workflow and turnaround time (TAT) configuration system. Strong User Management for managing page/record level access management of individuals. Integrated with Industries most of the Payment Gateways with online collection and refund facilities. Through Citizen-SERV, we assist government interaction with citizens, thereby boosting quality of services & management of resources to ensure convenience & transparency within the system. SSO Based Login Unique Property ID Creation Online lease collection and refund Payment gateway for E-Tendering Quick response time Uniformity of process flow Ease of use with user friendly UI Transparency in disposal of service Easy tracking Providing CitizensA Hassel free and convenient access to all govt. services Citizens and property owners can avail all the services provided by the development authorities and UIT’s at a single platform which is designed to ease the process of application filling and quicken the turnaround time. Easy disposal of services results in improved citizen experience. Empowering your WorkforceTo quickly process the citizen applications The online property linking and unique property ID creation has completely eradicated the need to maintain physical files. Better workflow management results in quick response time to citizens. Strong Informative Dashboard Multilevel approval workflow Strong MIS Engine Access to real time transaction data Accountability in disposal Speedy disposal of services Backed by 20+ years of experience in E-Governance, E-Connect is dedicated to providing solutions to improve citizen satisfaction with government services We helped set up completely web based solutions for citizen services by UIT’s . The modular technology has supported the collection and storage of critical data and supporting documents Online availability of information related to schemes, properties and its status results in improvised internal organizational process and record keeping. Reduced work duplication Increased transparency Citizen-centric approach Reliable & secure Digital empowerment of citizens Increased accessibility En-route to Good Governance,Leverage modernized SaaS model to accelerate decision making The effective use of IT in government services has greatly enhanced efficiencies by catering to a large citizen base through a single platform. In addition, through Citizen – SERV the processes of data collection, analysis and service disposal becomes less tedious. Count on experience, not just technical expertise When choosing your partner for Digital Transformation, it is important that you are partnering with a company with perfect combinations of industry experience, technical expertise and implementation capability. Those who have partnered with us, writing their own success stories. Write your own. It is three step process Take a Demonstration, See existing features and workflow. Learn from the experience of your peer organizations Analyze what is required and what is not, How much configuration is required, and what need to be customized Choose among ROI models- SAAS, On-Premise, Managed Services or transactional Request Demo Our Customers State Owned Enterprise where Citizen CONNCT is catering their business